Updated November 2023
1. When you opt-in to the service by sending us an SMS message, we will send you an SMS message to confirm your signup. Verbal opt-in is also acceptable.
2. Users of this service can expect to receive login code messages, welcome text messages upon check in, customized messages relating to a Customer event, outbid notices when they are being outbid on an auction item and messages to complete an online donation or auction purchase.
3. You can cancel the SMS service at any time. Just reply “STOP” to the number that sent you the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
4. If at any time you forget what keywords are supported, just reply “HELP” to the number that sent you previous messages. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
5. We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***
6. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages on a varying frequency. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided by this short code, you can send an email to help@clickbidonline.com.
7. If you have any questions regarding privacy, please read our privacy policy.
ClickBid’s Event Fundraising Platform is the premier software for charities, specializing in ticket sales, event promotions, and auctions.
800 East Ellis Suite 533
Norton Shores, MI 49441
(800) 513-5097
(231) 799-4999 (fax)