Fundraising Event Software with Support from a Dedicated Advisor

Fundraising events can be a lot to manage, especially if you’re short on volunteers or new to mobile bidding. That’s why ClickBid’s fundraising event software includes robust standard support and the option for a Dedicated Advisor, depending on your needs.

Every ClickBid account includes:

90 minutes of onboarding training
A pre-event walkthrough
On-call phone support during your event
Unlimited email and chat support
A post-event reconciliation meeting

This level of support comes standard with your software, so you always have help when you need it.

If you want additional guidance or more training time for your staff and volunteers, you can add a Dedicated Advisor for personalized help.

More Than Support. A Real Partner Helping to Guide Your Success.

Your Dedicated Advisor is there from the moment you get started to the moment your event ends. They help you prepare, train your team, and understand exactly how to run a smooth event using ClickBid. You can schedule as many planning meetings as you need and rely on your advisor for guidance before and after the event.

What Can You Do with a Dedicated Advisor?

Set up planning and training meetings to walk through every step
Train volunteers and day-of staff through live Zoom or recorded sessions
Get help organizing event flow and preparing for guest check-in
Review event reports and reconcile data after the fundraiser
Ask questions about CRM integrations or post-event processes
Focus on your mission while your advisor helps manage the tools

Need Extra Help Beyond Standard Support?

ClickBid includes 90 minutes of onboarding training, a pre-event walkthrough, on-call phone support during your event, and a post-event reconciliation meeting. That level of support comes standard with your software.

If you want additional guidance or more training time for your staff and volunteers, you can add a Dedicated Advisor for personalized help.

This service is ideal for anyone who wants extra time with an expert to make sure everything is set up correctly and the team feels fully prepared.

Dedicated Advisor Pricing:

$100/ hour USD

$135/ hour CAD

Support Tailored to Your Team

Dedicated Advisor support is a great fit for newer ClickBid users or nonprofits with limited staff. It’s especially helpful for first-time mobile bidding events or larger teams that need extra training. Many clients use this service for their first event and feel confident enough to go solo the next year. Whether you need hands-on help or just peace of mind, we’ve got your back.

Key Features

ClickBid’s fundraising event software offers more than just tools. With a Dedicated Advisor, you get expert guidance built into your experience. Here’s what you can expect:

Flexible Pre-Event Planning Meetings

Use your purchased hours however it works best for your nonprofit, whether that’s one longer session or several shorter meetings to cover setup, best practices, and timelines.

Volunteer and Staff Training

We provide Zoom sessions or recordings to make sure your team is ready for auction night.

Personalized Event Preparation

Get support on item setup, guest check-in, and process planning to make sure nothing is missed.

Post-Event Reporting Support

Meet with your advisor to close out your event, review reports, and reconcile finances.

CRM Integration Guidance

Learn how to connect your donor data with your CRM using ClickBid’s built-in tools.

Experienced, Friendly Support

You’ll work with someone who understands fundraising events and wants to help yours succeed.

Get the Support Your Event Deserves

ClickBid’s fundraising event software gives you everything you need to run a great event. A Dedicated Advisor makes it easier to use those tools with confidence. Whether it’s your first time or you just want extra support, we’re here to help you make your event a success.

Why Nonprofits Trust ClickBid for Their Causes

"Hands down the best Event Fundraising platform! What really sold me on ClickBid is their personal commitment to your event’s success. Having a designated expert just a phone call away the day of the event is invaluable!"

"ClickBid made the transition over to online auctions seamless and easy. Our revenue generated using ClickBid was double the amount we have ever generated! This was our most successful fundraising event we have ever had and I know ClickBid was a major reason for this!"

"I love using ClickBid. It was super easy to set up and for data-nerds like myself, fun to use!"

"ClickBid software vastly improved our auction management. We used to meet in person (175 people for dinner and auction) and had to set up all auction items on tables with bid sheets for people to write their bids on."

"ClickBid is awesome! We have used it for our events since 2022 and it's been a game-changer. I love that we know what revenue we've brought in by the end of an event. Everything gets input in real time - no more going back to the office and trying to sort it all out. It's a fairly intuitive system once you learn the basics. Their customer service is first class - always available by chat which I greatly appreciate."

"I LOVE, LOVE, LOVE ClickBid! It's so user friendly, I have access to chat (with a REAL person) and get my questions answered immediately, right before our event, they will go in and review my event and look for anything that stands out in need of correction and the day of my event, someone is assigned to me for any issues that arrive. I HIGHLY recommend adding this fantastic system to your event! They system will also upload to many CRMS too! Such a time saver transferring all of my donors and auction purchases over to our CRM."

"We give them an A+! Great for non-profits with limited budgets."

"We had a great experience using ClickBid for the first time this past June. The program was easy to use, but it's their customer service that put them over the top! Their team always provided quick, knowledgeable responses and the event day support is a vital service that can't be overlooked."

"ClickBid saved the day! Fantastic experience. Don't know how we would have managed without it."

"Great for non-profits! We give them an A+! Great for small non-profits with a limited budget. We love the ease of use and great price for our non-profit. We used another auction software last year which was very difficult to set up. ClickBid has been a breeze as far as their onboarding and setup."

"I used ClickBid for my annual charity auction and it was easy to use."

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