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Account Management

Here when you need us

The easiest way to raise funds

Not only is our software easy to use, our team works tirelessly to help you run a smooth event — from platform walkthroughs to personalized recommendations — we are dedicated to helping you raise more money.

Real people with real experience

Whether it’s before, during, or after your event, you can always lean on us. Use our live chat service to connect directly with Lauren. She loves being able to help organizations create new ways to raise money and will help you create a memorable experience for every donor.

We’re here to help you change the world

At ClickBid, we make your mission our mission. That means when things start to feel overwhelming, you can rely on us to walk with you through the entire event fundraising process from start to finish.

Get dedicated support from our in-house team

If you feel overwhelmed planning an event, then get help from a Dedicated Customer Advisor. Each advisor is a seasoned staff member who will personally help you from the start to the finish. Your advisor is meant to help you navigate you auction setup, auction open, event check-in, event bidding, event close, checkout, and post-event reconciliation. They remove stress!

Our team of experienced Account Managers offer an unmatched level of support to guide you through our software. Account Managers can be reached via email, chat, or through a scheduled onboarding meeting.

Get assigned a dedicated account manager to guide you through your event and meet with you regularly to ensure your organization gets the most value from our dedicated in-house staff. Dedicated advisors can be reached via email, chat, or scheduled online meetings.

Account manager highlight

Hannah loves learning how unique each charity is and how to best assist them in making sure their events are a success!
Erin enjoys creating personable relationships with her clients so they have a unique and successful experience raising funds for their organization.
Jasmine loves creating a personal experience for donors and learning about the impacts each organization has on their community!
Gabbie takes pride in helping organizations better serve their communities by reaching their fundraising goals with ClickBid!
Trevor loves learning about various foundations, creating everlasting relationships & helping people get the knowledge they need to have a successful event!

Get a dedicated advisor for your next event.