Introducing the Virtual Venue: a digital space for real connections built from 10+ years of listening and learning from nonprofits. Designed for the next generation, it takes events beyond traditional boundaries.
Meetings with your Account Manager to view new features will begin 45 days prior to the launch. The launch date will be communicated as soon as it is confirmed. Thank you for your understanding.
Fundraising made simple! The Virtual Venue enhances our legacy platform, making it easier than ever to use.
The Virtual Venue combines bidding, donating, ticketing, peer-to-peer fundraising, and more—all on a single page. It’s a proven way to boost donor engagement and elevate your events.
Make changes to your landing pages as if you’re right on them, plus leverage unlimited content areas and clean content templates.
Expanded custom questions across bidder registration, donation submission, ticket types, and ticket guest levels, providing more flexible and personalized data collection.
Donors can create their own customizable donor pages, with viewable donation tracking and a dedicated web address for social sharing.
We’ve revamped our ticket page with a fresh design, enhanced functionality, and simplified formatting to make event registration smoother than ever.
By improving the auction preview, the new platform allows donors to participate on the landing page and reduces login confusion.
Our Virtual Venue has a consistent feel from the landing page to the ticketing page to the bidding site so that participants no longer feel disconnected.
Along with expanded features, the Virtual Venue will carry over many aspects of the legacy platform. We don’t want to take away what’s working.
Peer-to-peer
Supporters can create personalized fundraising campaigns on your behalf. Raise more by encouraging friendly competition, fueled by viewable comments and activity that boosts excitement.
Ticket pages
Cleaned up and presented in a new way, you’ll still have access to ClickBid’s ticket pages. Each guest is automatically a linked bidder. Plus, their information can still be easily updated on the fly using the Guest Update Link.
Bidding site
The Virtual Venue streamlines the bidding site with ticket pages, sponsor sign-ups, donation pages, key event information, and more—all of which can be easily viewed by your guests. Along with the cleaner look, you’ll enjoy faster and more reliable bidding data leveraging the latest tech in real-time notices. You’ll also benefit from the same crisp item display and zoom functionality you’ve always loved.
Auction preview
The legacy auction preview is now the auction bidding site. You’ll still be able to add a preview option on your landing page, including the ability to bid or register to bid without having a separate, view-only version.
EventStream
Now seamlessly integrated into the platform, the updated EventStream design encourages greater participation and utilizes faster tech to notify visitors when the feed is active. EventStream will now restrict the view to only people who are not attending your event in person, saving those guests from viewing a live feed while bidding online.
In-person events
Benefit from more reliable check-in and attendee tracking. By knowing who is attending in person versus streaming online, your organization can glean better insights on how effective your live broadcast is reaching donors from around the world. In addition, Virtual Venue is built to save staff and volunteers time.
QR codes
All of your items will automatically come with QR codes, allowing in-person attendees to quickly scan item displays and easily view item details. The QR codes can also be shared with online guests to highlight unique, attention-grabbing items.
AuctionGPT
Utilize AI to generate and add content directly to your landing pages, auction items, and more. AuctionGPT is now more integrated into the content creation areas of our platform.
The Virtual Venue will be supported by the same dedicated Account Management team. Not only will it be easier for you to use, but it’ll be simpler for our support team to service. We built the platform we’d want to spend all day using.
To facilitate a crazy simple transition, your organization will have all of 2025 to try out Virtual Venue before officially switching. During this time, our team will be documenting the updated platform, helping you test events, providing how-to tutorials, and giving walkthroughs by request.
Our Virtual Venue feature offers a modern, enhanced experience for your event management needs. You will be able to switch between the Virtual Venue and the legacy platform but keep in mind that data, such as customizations to your ticket page, may be lost during the transition.
If you’re unsure about using the new Virtual Venue system for an upcoming event, we recommend creating a test event to fully explore its features. This allows you to get comfortable with the platform without impacting your live event. To avoid the hassle of reconfiguring settings and design elements, we recommend minimizing any back-and-forth switching between versions.
We recognize that change can be hard, but the ClickBid team is doing everything possible to make the transition easy for you. This includes providing you with a yearlong transition period, extensive training opportunities, and ongoing resources. The Virtual Venue provides you and your donors with simpler experiences than our legacy platform.
We care deeply about supporting our customers during this transition. Along with regular communications about Virtual Venue, we will be providing:
Once the platform is available in January 2025, we recommend creating a test event to play with the refreshed platform. As mentioned before, you’ll simply create a new test event using an old event’s data. Once you feel comfortable with the new enhancements, you can use Virtual Venue for your next event.
Definitely! We’ve seen competitors unsuccessfully release new versions of their software, underestimating how many people used their previous features. ClickBid is committed to improving—not removing—all the features you know and love.
Our team is committed to continually improving our platform. We’re already planning on 2.0 and 3.0 releases.
Yes, your organization will have all of 2025 to make the transition. We think you’ll love the Virtual Venue’s bidding process, peer-to-peer functionality, landing page adjustments, remote broadcast viewing, and more, which are all sped up by leveraging the latest technology.
We’ve leveraged lessons from our 22+ years in fundraising software, plus our 10+ years utilizing the legacy platform. The Virtual Venue reflects those lessons and was built during an 18-month period. Internal stress testing of the platform began in Q3 2024.
The ClickBid team’s refreshed platform helps you enjoy the journey—and reach your fundraising destination with confidence. Contact us to discover the Virtual Venue for your organization.
ClickBid’s Event Fundraising Platform is the premier software for charities, specializing in ticket sales, event promotions, and auctions.
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Norton Shores, MI 49441
(800) 513-5097
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